LORE – LIVES OF REAL ESTATE MAGAZINE

Lore

Lives of Real Estate Magazine (LORE), Winter 2014

No.1 Individual Salesperson in Both Transaction Sides and Volume Ben Caballero: Specialization Is Key

As a multiyear The Thousand No. 1, Ben Caballero, MIRM, broker/CEO of HomesUSA.com Inc. in Dallas, is often asked how he achieves such a high sales volume “My answer is specialization. Real estate has many areas in which agents can specialize. I choose to be a corporate specialist. Corporate specialists serve informed corporate clients, whose needs are vastly different from those of retail home buyers and sellers. They provide a specialized set of services and often handle a high volume of properties,” says Caballero.

An agent who specializes in real estate owned (REO) properties is one example of a corporate specialist. “My specialty clients are volume homebuilders. My clients’ marketing departments, sales departments and product knowledge exceed those of any agent and most real estate firms. To attract homebuilders as clients, I had to determine what I could do more effectively than they could. I had to go beyond providing traditional agent services,” he says. “I realized that as skilled as home-building companies are, their core competency is building homes. They are not skilled in the nuances of the MLS or the details of how agents work, but they do want agents to bring them buyers, and they do recognize the value of having their home information in the MLS. I reduce their inventory marketing time by managing their MLS listings with a high degree of accuracy and timeliness.”

Read more

More from the newsroom

·News

Brokerages drop the ball on leads: Real estate’s costly follow-up problem

When a prospective new homebuyer contacts a real estate brokerage and gets no response, how much does that missed opportunity cost the builder? A new study from Pied Piper reveals widespread shortcomings in how major real estate brokerage brands handle incoming phone calls and website inquiries. The findings suggest that…

·News

What happens to a builder’s lead when nobody answers?

It is 11:45 a.m. on a Tuesday morning. A buyer sees one of your new homes online, wants more information and reaches out. The builder’s Internet leads team may be staffed and ready, but before that team can do anything, the inquiry first has to reach the builder. If that first handoff…

·News

What happens to your new home buyer leads after hours?

Homebuyers do not shop on a builder’s schedule. They search for homes after dinner, late at night, on weekends and during holidays, often at the exact time when a sales office is closed or a salesperson is no longer actively monitoring inquiries. That does not make their interest any less important. If…

See what SpecDeck would do with your inventory.

A 30-minute walkthrough with the people who run it, and a free discrepancy report on your current MLS listings.